Reference

Submit Your KYC Documents the Right Way

Getting your account verified at paris129 means your withdrawals to DANA, OVO, or GoPay process without a hitch. We keep the document requirements straightforward so you can get through verification quickly and focus on what you came here for.

Identity DocumentProof of WalletSelfie VerificationAddress ConfirmationFast Review Process
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paris129 Submit Your KYC Documents the Right Way
HOW WE HANDLE DOCUMENTS

How paris129 Keeps Your KYC Data Secure

We treat every document you submit with the same care we give your wallet credentials. Your files are stored on encrypted servers, reviewed only by authorised staff, and never shared with third parties outside of the verification process. Here is how we keep that commitment concrete.

Encrypted File Storage

Every ID photo and selfie you upload is stored under SSL encryption. Files are partitioned from your gameplay data and accessible only to our dedicated verification team.

One-Time Document Rule

We only ask you to verify once. After approval, your KYC status persists unless your registered wallet name or e-wallet provider changes, keeping the process simple.

Wallet Name Matching

Your DANA, OVO, or GoPay account name must match your registration name exactly. This step protects you from unauthorised withdrawals to mismatched accounts.

Clear Rejection Feedback

If a document is rejected, we tell you specifically what failed — blurry image, name mismatch, expired ID — so your re-submission hits the mark the first time.

KYC HELP CHANNELS

Get Help With Your Verification Submission

If your documents come back with a request for re-submission or you are unsure which file format to use, our support team can walk you through it. Reach us through the channels below while your KYC is under review.

Team online

Live Chat Support

Open the live chat icon from any page on paris129. Our agents can confirm which documents are missing, check your upload status, and flag errors before re-submission.

Email Verification Desk

Send your query to our verification email address shown inside your account dashboard. Include your registered username so our team can pull your KYC case immediately.

Account Dashboard Status

Your KYC progress is tracked in real time under Account Settings. Each stage shows a pending, under review, or approved tag so you always know where things stand.

paris129 Understand What KYC Means for Your Account

Understand What KYC Means for Your Account

KYC — Know Your Customer — is the process we use to confirm that your account belongs to you and that your withdrawal wallet is genuinely yours. You submit a government-issued ID, a screenshot or statement showing your DANA, OVO, or GoPay account name matches your registration name, and a short selfie holding your ID. Our review team in Jakarta checks that

every detail lines up before activating full withdrawal access. This is a one-time step per account. Once cleared, your document status stays active unless your wallet details change. We do not ask for documents repeatedly unless we detect a change in account information.

Key Terms You Will See During Verification

Verification comes with its own set of terms that can be confusing the first time around. These short definitions cover the language you will encounter as you move through the KYC process on your account.

01
What does KYC stand for?

KYC means Know Your Customer. It is the identity check process platforms use to confirm that account holders are real people with matching payment credentials.

02
What is a proof of identity document?

A proof of identity document is a government-issued card or passport that confirms your full legal name and date of birth for account verification purposes.

03
What is wallet name matching?

Wallet name matching means the name on your DANA, OVO, or GoPay account must be identical to the name you used when registering your paris129 account.

04
What is a selfie verification?

Selfie verification is a photo of you holding your government ID. It confirms you are the same person named on the document and are the real account owner.

05
What does verification status mean?

Verification status shows where your KYC submission stands — pending means uploaded but not yet reviewed, under review means being checked, approved means fully cleared.

06
What is a document re-submission request?

A re-submission request means your original upload did not pass review — usually due to a blurry image, expired ID, or a name that does not match your wallet.

Answers to Common KYC Document Questions

These are the questions we see most often when players in Jakarta and elsewhere in Indonesia work through their first verification. Each answer reflects the actual steps and requirements we apply on paris129.

You need a valid national ID card or passport, a screenshot showing your DANA, OVO, or GoPay account name, and a selfie holding your ID. All three are required for full approval.

Yes. If your OVO account shows a nickname or an abbreviated name that differs from your registration name, your KYC will not pass. Update the wallet name first, then re-submit.

Review times vary depending on submission volume. You can track the current stage — pending, under review, or approved — directly inside your account dashboard without contacting support.

Withdrawal requests to DANA, OVO, or GoPay are held until your KYC reaches approved status. Deposits and gameplay are available during the review period.

No. A GoPay account registered to someone else will cause a name mismatch and your verification will be rejected. Use only the wallet registered under your own legal name.

If you switch wallets and the new wallet is registered under the same legal name, re-verification is usually not required. Adding a wallet under a different name will trigger a fresh check.
Reference

KYC Document Guide

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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