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How paris129 Handles Your Personal Data

This Privacy Policy explains what information paris129 collects when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team — and exactly how we use, store and protect it.

Account data protectionE-wallet privacy: DANA, OVO, GoPayCookie and device controlsYour rights to access and deleteDirect data contact channel
paris129 How paris129 Handles Your Personal Data
REACH OUR DATA TEAM

Contact Us About Your Privacy

If you have questions about how we store your data, want to correct information on your account, or need to submit a deletion request, our support team is reachable through multiple channels. Indonesia-based queries — including those tied to your DANA, OVO or GoPay wallet records — are handled through the same support desk that manages account and payment help.

Live Chat Open the chat widget inside your account dashboard to reach our support team directly. Data and privacy queries are handled through the same desk as account issues.
Email Support Send your privacy or data-access request to our official support email. Include your registered account username so we can locate your records without delay.
Account Help Centre Log in and visit the Help section to find form-based request options for data access, correction or deletion — no need to write a formal letter.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

paris129 applies technical and organisational measures to protect the personal data we hold. Your account password is stored in hashed form and never readable by our staff. Session tokens expire automatically when you log out or stay inactive — this matters when you switch devices, for example moving from your phone to a browser tab on another device. Cookies on our site are used for session continuity and basic analytics only; you can manage cookie preferences through your browser settings at any time.

Encrypted Data Storage

Account credentials and wallet reference data — including DANA, OVO and GoPay transaction IDs — are stored with encryption. Staff access to raw personal data is restricted by role.

Cookie Controls

We use session cookies to keep you logged in across a single visit and analytics cookies to understand how pages perform. You can clear or block cookies at any time via your browser settings.

Data Retention Policy

We keep your data only as long as your account is active or as required by applicable law. Once a deletion request is verified, non-statutory data is removed within a defined internal window.

Your Rights and Requests

You can request a full copy of your stored data, ask us to correct inaccurate details, or submit a deletion request through our support channels — all without needing a legal representative.

Common Questions About Your Privacy

These questions cover the data and privacy points we hear most often — from what we collect at registration to how your e-wallet details are handled and how to get your data removed if you choose to close your account.

We collect your name, email address, date of birth and contact number. You may also submit ID documents during account verification, which are stored securely and used only for identity checks.

We store wallet transaction references and wallet IDs to verify deposits and withdrawals. We do not store your e-wallet PIN or full account credentials — those stay within your own wallet app.

Contact our support team via live chat or email with your registered username. We will compile your data record and send it to your verified email address within the timeframe set by applicable local law.

Yes. Submit a deletion request through the Help Centre or by email. Non-statutory data is removed after your request is verified. Some records may be retained for a period required by applicable regulations before permanent deletion.

We do not sell your personal data. We may share limited data with payment processors like DANA, OVO and GoPay to complete transactions, and with service partners strictly needed to operate the platform.

We begin a structured deletion process. Data not required by law is removed within our internal retention window. Statutory records — such as transaction logs — may be held for the period required before being permanently deleted.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.